Thank you for shopping at LarpStuff.com. We want you to be completely satisfied with your purchase, but we understand that sometimes a return is necessary. Please review our return policy below:
Returns: We accept returns within 30 days of the delivery date for most items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags and labels intact.
To initiate a return, please contact us at info@larpstuff.com with your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to proceed. Please note that the cost of return shipping will be deducted from your refund.
Refunds: Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item and whether your return has been approved or rejected. If your return is approved, we will process your refund to the original payment method within 5 business days.
Please note that we are not responsible for any damages or loss that may occur during the return shipping process. We recommend that you use a trackable shipping method and purchase shipping insurance for your return.
Exchanges: We do not currently offer exchanges. If you would like to exchange an item, please initiate a return and place a new order for the desired item.
If you have any questions or concerns regarding our return policy, please contact us at:
LarpStuff.com 83 E Chicago St Kiel WI 53042 Phone: 1-855-LARPING (1-855-527-7464) Email: info@larpstuff.com
Thank you for shopping with us!
LarpStuff.com is run by Larpers who play, design, and host Larp games. Our passion is to provide you with top-notch game products and quality media to help you make the right decision on your purchase. We stand by our products and will do whatever we can to make sure you are happy with your purchase. By supporting our store you're helping us host more games, more videos, and more opportunities to help get others into the hobby of Larp!
I received my order Sooner than Expected (& it was a LARGE Order), the order was 100% Correct, & All the Items were High Quality. I will be ordering from them Again!
I have had the privilege of being able to buy these products, I can not wait for them to launch out more stuff!
Amazing products. Quality is great and the customer service is top notch.
Ryan Harden
Store Owner
I want to be sure that you have a great experience with your new Larp gear. As a gamer who loves this industry, it's important for me to go above and beyond to show you as much stuff about Larp as I can. You'll find loads of product videos on just about every product we sell to help you make the right choice for your character or game. As a small business, I'd like to thank you for considering our operation. Without gamers like you, we couldn't do what we do! See the whole story at https://larpstuff.company.site/pages/about